To guarantee the best service to its clients, Veolia is implementing the Integrated Management System (IMS) on all its sites to ensure that all aspects of the services are taken into consideration and that performance is optimized. The 3 main categories of this system are service quality, health and safety policy and environmental performance.
Veolia maintains its position as the world leader in water services by promising to deliver a world-class level of quality to satisfy our clients.
Veolia Korea's employees are committed to complying with the corporate guidelines to supply the highest level of quality and service to our clients.
Since 2001 Veolia Korea has been developing a Quality Management System that was recognized internationally.
In 2008, Veolia Korea took a further step in its continuous improvement with the certification for the implementation of Integrated Management System (IMS), which covers all the critical aspects of our business in terms of quality, environment, and health and safety into one coherent framework.
This system will provide us with a clear and comprehensive picture of all aspects of our business, thus allowing us to work together more efficiently whilst also improving the quality of service to our clients. This will ensure that Veolia Korea continues to make progress in maintaining excellent working conditions.
Furthermore, Veolia Korea believes that this is a great opportunity to illustrate our professionalism and our commitment to the clients who put their trust in our company.
Having developed this IMS, we have committed ourselves to achieving the following objectives: